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Customer Care & Accounts

How To Access Our Site. 

You can access the Site in the following ways:

(a)        By visiting as a guest without making a purchase (a “Guest”); or

(b)        By placing an order and creating an account (a “Customer”)

How To Create An Account.
When you submit an order, you will be prompted to create an account with us. You must be 18 years or older to open an account. If you are opening an account on behalf of a commercial entity you warrant that you have capacity to bind that entity.

 

Protection Of Account Login Details. 

You agree that you are responsible for keeping your screen name and password for your account secret. You acknowledge that we are not responsible for third party access to your account that results from sharing your login, other account details, or personal information by you, or for the theft or misappropriation of your screen name and password. We reserve the right to suspend your access to the Site or terminate your account if we suspect an unauthorised person is attempting to access it.

 Privacy. 

We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. You are responsible for reviewing the terms of the privacy policy. By continuing to use our site and by submitting an order you are confirming that you accept the terms of the privacy policy, as may be amended from time to time, and you are responsible for regularly reviewing the privacy policy for any changes that we reserve the right to make.
We will never ask for personal or account details via email. If you receive an unsolicited email asking you for your account and log in details or any other such information, please contact our shop 01858 468764 immediately.

 

Your Obligations.

Your account is for your personal use only. You may not authorise others to use your account or attempt to use another member’s account. You must not assign or otherwise transfer your account to any other person or entity.
You are solely responsible for you own actions and those of anyone using your account, and assume all liability regarding:  (i) the information and content you or anyone using your account, submits on your behalf; and (ii) the information and content you or anyone using your account posts, transmits, publishes, or otherwise makes available through our Site.
You warrant that all goods ordered by you are for your own personal and domestic use and are not for re-sale, distribution or any other commercial use of a similar nature. The products sold by us are provided for private domestic and consumer use only.
You agree to indemnify us, our officers, directors, employees, agents, and third parties for any claims, causes of action, debts, losses, costs, liabilities and expenses (including reasonable legal fees) relating to or arising, directly or indirectly, out of:-  (i) your, on anyone using your account’s use of or inability to use the site, (ii) any content or information posted by you or anyone using your account, (iii) your or anyone using your account’s violation of these terms of use or your or anyone using your account’s violation of any rights of a third party, or (iv) your or anyone using your account’s violation of any applicable laws, rules or regulations.
You will remain liable if someone else uses your account and/or personal information unless you can prove that such use was fraudulent.

 

Your Warranties. 

 When you visit our Site and/or submit an order you warrant and represent that you:

(a)        are over 18 years old;

(b)        are using a payment card (credit or debit card) that is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered;

(c)         have provided all the information requested to submit an order;

(d)        only provided information that is truthful, complete, accurate and up to date;

(e)        will use the site in compliance with all applicable laws, rules, regulations, ordinances, edicts or customs of the country in which you live;

(f) are fully responsible for all use of your account and for any actions that take place using your account whether by yourself or any other person using your account.

You further warrant and represent that you will not:

 (a) Access or use the site from any place or jurisdiction where such use is prohibited or contrary to applicable laws, rules, regulations, ordinances, edicts or customs of your jurisdiction, of the United Kingdom, of Australia or of the United States of America;

(b) Impersonate or otherwise misrepresent affiliation, connection or association with, any person or entity;

(c) Provide any information including payment card details that are misleading or fraudulent;

(d) Interfere or disrupt networks connected to the site or attempt to interfere with the proper functioning of the site;

(e) Access data not intended for such use or log into a server or account which the user is not authorised to access;

(f) Attempt to probe, scan or test the vulnerability of the system or network or to breach the security or authentication measures of the site without proper authorisation; nor

(g) Attempt to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, “flooding”, “spamming”, “mail bombing” or “crashing” or otherwise attempting to deny service to the site or the server of any user.

Deleting An Account. 

You may delete any account you have opened when submitting an order any time after any active order has been delivered. To close your account please email shop@bagelandgriff.com.  We reserve the right to immediately suspend or terminate your access to the Site without notice, for any reason (including if you fail to pay any amount due or we become aware of any breach of these Terms). We also reserve the right to remove your account information or data from our Site and any other records at any time at our sole discretion.