Customer Care & Accounts
How To Access Our Site.
You can access the Site in the following ways:
(a) By visiting as a guest without making a purchase (a “Guest”); or
(b) By placing an order and creating an account (a “Customer”)
Protection Of Account Login Details.
You agree that you are responsible for keeping your screen name and password for your account secret. You acknowledge that we are not responsible for third party access to your account that results from sharing your login, other account details, or personal information by you, or for the theft or misappropriation of your screen name and password. We reserve the right to suspend your access to the Site or terminate your account if we suspect an unauthorised person is attempting to access it.
When you visit our Site and/or submit an order you warrant and represent that you:
(a) are over 18 years old;
(b) are using a payment card (credit or debit card) that is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered;
(c) have provided all the information requested to submit an order;
(d) only provided information that is truthful, complete, accurate and up to date;
(e) will use the site in compliance with all applicable laws, rules, regulations, ordinances, edicts or customs of the country in which you live;
(f) are fully responsible for all use of your account and for any actions that take place using your account whether by yourself or any other person using your account.
You further warrant and represent that you will not:
(a) Access or use the site from any place or jurisdiction where such use is prohibited or contrary to applicable laws, rules, regulations, ordinances, edicts or customs of your jurisdiction, of the United Kingdom, of Australia or of the United States of America;
(b) Impersonate or otherwise misrepresent affiliation, connection or association with, any person or entity;
(c) Provide any information including payment card details that are misleading or fraudulent;
(d) Interfere or disrupt networks connected to the site or attempt to interfere with the proper functioning of the site;
(e) Access data not intended for such use or log into a server or account which the user is not authorised to access;
(f) Attempt to probe, scan or test the vulnerability of the system or network or to breach the security or authentication measures of the site without proper authorisation; nor
(g) Attempt to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, “flooding”, “spamming”, “mail bombing” or “crashing” or otherwise attempting to deny service to the site or the server of any user.
Deleting An Account.
You may delete any account you have opened when submitting an order any time after any active order has been delivered. To close your account please email firstname.lastname@example.org. We reserve the right to immediately suspend or terminate your access to the Site without notice, for any reason (including if you fail to pay any amount due or we become aware of any breach of these Terms). We also reserve the right to remove your account information or data from our Site and any other records at any time at our sole discretion.