Ordering

Can I order via telephone?
Yes of course! Please contact the shop on Monday-Friday 10am - 5pm. If you wish to place an order via telephone we will ask for your details, including payment details, and the order you wish to place.
Can I cancel my order?
If you do wish to cancel your order, please let us know as soon as possible.
If your order has not yet been dispatched, we will cancel your order and issue an immediate refund.
If we have already dispatched your order you will need to return your order to us. Once we have received your return we can then issue a refund to you. Please see the Returns page for more information on returning your order. 
Do all the products appear exactly as in the photos?
We try to ensure that all of our products are as clear and realistic as possible, and we also take care to ensure all descriptions and measurements are accurate. However, many of our items are handmade or made from natural materials. Therefore, variations and imperfections may occur, which are part of the craftsman work what makes each piece unique. 
If you are uncertain or have any questions, please fee free to call the shop on 01858468764.